Comcast has been doing a ton of work to their DNS servers and related tools lately. One week after making these changes or "improvements" left many or I should say millions, of their East Coast customers without service they did the same to the Midwest. Comcast has been attempting to beef up their services for the last year. Unfortunately many of their so-called advances have come at the loss of many of their customers.
Of these recent improvements scaling up their DNS servers is one of the things high on their hit list. However, it seems that every time they do something to their DNS servers it leaves their customers high and dry. This caused many of their customers to switch to an alternate DNS service like OpenDNS or the like. So it is kind of funny that something that is designed to keep more of their customer base using their own DNS servers is actually forcing these same customers to use another service instead. This is somewhat typical of Comcast over the years. And although people now have more choices than they did in the recent past for their Internet provider they are still stuck with Comcast for their TV provider in the Midwest. Sure there are other players getting into the game lately, but the infrastructure that Comcast already has in place is keeping them a number one choice for your TV service.
So first the East Coast, then 4 or 5 states in the Midwest. Can we surmise that the West Coast will be next? I think so. If there is one thing we have learned about Comcast over the years, it's that no matter the result, Comcast is a creature of habit. They know that their improvements are going to have to happen and they know that it will cause an outage for millions. But will this stop them from making these improvements? It surely will not. So all we can all say is, "Good Luck all you 49'ers!"
